It’s not easy to choose the most effective apps when there are so many to choose from. Hence to make it easier for you we have listed the best Shopify Apps to enhance customer experience. Here are smartest, simplest, and all-around best apps available, so you don’t have to waste time searching. 

Either you Shopify or Shopify Plus, all you want is to increase sales and for this you need to enhance the customer experience for your online store. 

Best Shopify Apps to enhance customer experience

1. LoyaltyLion

LoyaltyLion is an award-winning Shopify loyalty provider, trusted by thousands of ecommerce stores to increase customer retention, engagement and drive revenue from their existing customers. It is a  Shopify Plus certified app, working with stores of all sizes

Their loyalty programs help to build trust in your e-commerce business by constructing irresistible loyalty schemes for your customers. Moreover, LoyaltyLion is best utilized to drive existing customers to come back to your site, make repeat purchases, refer their friends and family, and ultimately increase your e-commerce revenue.

LoyaltyLion will reward your customers for more than just purchases. You can offer rewards in the form of money-off vouchers, free/discounted product vouchers, free shipping vouchers and gift cards.

Integrates with:

ReCharge, Mailchimp, Klaviyo, stamped.io, Loox, zendesk

Price: Come with 4 different plans

1. Free
2. Small business: $159/month 
3. Classic: $399/month 
4. Advanced: $699/month

2. Recharge

ReCharge helps turn your business into a reliable revenue stream by solving the most critical problems with recurring payments and subscription management. Available tools allow you to customize, analyze, and manage your repeat orders. Additionally, Recharge aims to make it easier for you to sell subscription boxes by turning one-time products into subscriptions and recurring billing.

Plus, it simplifies subscription reorder management for merchants and makes it easy for your customers to manage their subscriptions.

Integrates with:

Smile, Klaviyo, Zapier, LoyaltyLion.

Price: 60 days free trial then $60/month

3. Advanced filters

This Shopify App will help your customers to find their desired product easily by producing the right search results. Advanced filters are available in both Collections and Search Pages. From basic, must-have filters to advanced, you can filter by brand, product type, price, tags, and much more.

Moreover, Smart Search, Auto-Suggestions, and spell-check all seamlessly work together to produce the right search results, reducing your customers’ shopping time and boosting your sales.

Price: It has 4 plans

• Lite premium – $18/month
• Silver premium – $25/month
• Gold premium – $35/month
• Platinum premium – $50/month

4. Directed Edge

This app shows products that are related to the product currently being viewed by the customer. Directed Edge is super easy to configure.You can set automatic recommendations based on a number of factors, or hand-pick them yourself. Also, It shows the customer the list of products that they’ve recently viewed. 

You can use quick and easy default templates, or design your own with our Liquid editor and advanced scripting options.It is easy to use a graphical interface to decide how you want the recommendations to look on your site. You can choose the image size, orientation, text, colors, borders and more in our easy to use settings panel.

Price: Standard: $24/month Advanced: $79/month

5. Wishlist Plus

This Shopify App can be easily customized to match your brand. Wishlist Plus is an intuitive, full-featured wishlist module that doesn’t require your users to log in to save favorites and is optimized for mobile users. It enables customers to bookmark their favorite products and pick up where they left off when they return.

Wishlist Plus offers an easy implementation to your Shopify store without you needing extra coding with easy customization to match your brand. This app makes it possible for shoppers to pick up where they left off when they are ready.

Integrates with:

• ESP: Klaviyo, Bronto, dotdigital, Listrak, ReSci, MailChimp, Sailthru, SendGrid and more.
• CRM: Zaius, Salesforce Marketing Cloud (SFMC), Cordial and more on the way.
• Social: Facebook, Instagram
• Automation: Zapier, Shopify Flow, Klaviyo Flow

Price: 30 days Free trial

• Starter – $14.99/month
• Pro – $49.99/month
• Premium – $99.99/month

6. OrderlyEmails

OrderlyEmails offer email templates that match your store’s branding and design to keep your emails consistent with your store’s look and feel. Their tool helps e-commerce brands to customize emails which Shopify sends to customers. This includes things like your order confirmation emails and invoices sent to all customers when they make a purchase with you.

Not only do they have beautiful email themes, but the tool increases your sales by including product recommendations, discounts and upsells in your email notifications. OrderlyEmails can translate, and test your email designs- tracking conversions too with their award-winning feature.

Integrates with

Zapiet – Pickup app, Order Printer Pro, Product Options apps, SendOwl – Digital, Tracktor, POS retail app

Price: Free

7. Back in Stock

Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message).When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase. It is simple to set up and runs automatically.

Giving your customers this opportunity means they won’t forget about their intentions to purchase the product from your store- preventing them from buying from your competitors. You can personalize it for your theme, or make your own button with our JavaScript API.

Integrates with

MailChimp, Klaviyo, Shoelace retargeting, Constant Contact, Campaign Monitor

Price: It comes with 4 plans

• Free
• Start up: $19/month 
• Small business: $39/month 
• Medium store: $59/month 

8. Yotpo

Yotpo tool shows more customer reviews, photos, and Q&A to increase trust, social proof and sales, all from a single platform. It increases conversion by showcasing customer content onsite. You can make better business decisions using analytics & customer feedback. Integrate Yotpo to your Shopify store in a single click.

The aim of Yotpo is to increase your sales by building a community of committed and loyal customers through user-generated content.

Integrates with

Facebook, Instagram, Google, Zendesk, Klaviyo, SMSBump

Price: It comes with 4 plans

• 1st : Free
• 2nd: Growth 50: $19/month 
• 3rd: Growth 75: $29/month 
• 4th: Growth 100: $49/month 

9. Foursixty

Foursixty makes instagram shopping easy. You can make it easy for your customers to shop your Instagram posts & UGC in the most relevant spots in your site. This is the only app you need for Shoppable Instagram & UGC, Influencer Discovery and Influencer Campaign Management, UGC Rights Management, and Robust Instagram Analytics.

Moreover, Foursixty allows you to track influencers and gifting programs, and get advanced Instagram insights and analytics to adapt as needed. And it is quick to set up. Also, you can incorporate shoppable Instagram galleries into your email newsletters and sales campaigns, too. This gives you the ability to engage your email subscribers with relevant Instagram content and CTA’s.

Integrates with

Mailchimp, Shoelace, Nosto, Klaviyo

Price: 21-day free trial

• Core – $50/month
• Complete – $300/month

10. Cross-Sell

Cross-Sell is a sales and conversion optimization Shopify app for e-commerce brands. The aim of the app is to turn visits into sales by building trust and making it easy for merchants to recommend products in the right circumstances. It helps you increase AOV (average order value) with smart suggestions or personalized recommendations. Clicks & conversions are tracked too.

Additionally, it recommends products in a popup when customers click add to cart. With the option to choose products manually, or based on sales history, orders and collections, Cross Sell gives you more control than any other app when it comes to choosing which products you want to show as cross sell or upsells.

Cross-Sell allows merchants to handpick a unique set of related items for the customer to see. The related items can be placed anywhere on the product page, but the idea is to allow them to appear in a place that encourages additional purchases.

Integrates with: FirePush

Price: $19.99/month

11. Nosto

Nosto is a full personalization solution to help attract, convert and retain customers to increase conversion, average order value and customer loyalty. Nosto’s Ecommerce Intelligence Engine analyzes every interaction from across your store to build a deep understanding of your business and every visitor interacting with it.

With Nosto, you can deploy new campaigns and modify existing ones without the need for additional IT resources. Additionally, it’s beautifully-designed user interface and sophisticated tooling gives you full control over merchandising rules within our platform, allowing you to tailor algorithms to your specific business needs.

Integrates with

Shopify Plus, Yotpo, FourSixty, Olapic, dotdigital, klaviyo

Price: Free

12. Script Editor

Script Editor is a customisation you can add to your Shopify store, that allows you to create personalized experiences and seamlessly add promotions into your site. Using line item, shipping, and payment scripts you can implement custom logic and tailor the user experience during a customer’s checkout journey. 

Scripts are enabled on a store’s checkout by using the Script Editor app. Since the app hosts scripts you’ve created on Shopify’s servers, they can affect the cart and checkout at a fundamental level without the need of third-party apps or externally hosted plugins. 

Moreover, There are three different types of Shopify Scripts:

1. Line item scripts affect line items in the cart and can change prices and grant discounts. Note: Theme modifications may be required to show the discount amount or messages in the cart and/or checkout.
2. Shipping scripts interact with shipping, and can rename, show, hide, or reorder shipping methods and grant discounts on shipping rates.
3. Payment scripts interact with payments, and can rename, show, hide, or reorder payment gateways.

Note: This app is only available to Shopify Plus customers.

Integrates with: Launchpad

Price: Free

13. Gorgias

Gorgias is the one-stop shop for customer support. Collect customer conversations from every channel (email, chat, phone, etc.) into one dashboard. It integrates with other popular Shopify apps, so you can perform plenty of functions, like cancelling an order, all within the helpdesk.

Furthermore, it has all your customer’s data displayed when you’re talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk. The customer support tool hosts a huge range of great features that make managing your customers a breeze.

The available tool goes the extra mile allowing support staff to edit orders, subscriptions and refunds directly from your helpdesk. The tool offers an entire solution with automation features that will automatically answer common questions prior to using your time and connecting with an advisor.

Integrates with:  Instagram, Facebook, Yotpo, Recharge and more

Price: it has 4 plans

• Basic plan: 350 tickets – $60/month
• Pro plan: 2000 tickets – $300/month
• Advanced plan: 6000 tickets – $750/month
• Enterprise: Custom ticket volume

14. Magic Zoom Plus

Magic Zoom Plus lets users hover to zoom an image and click to enlarge an image on any product page. Each enlarged view displays helpful thumbnails for quick browsing. You can add YouTube & Vimeo videos to any image gallery for a complete customer browsing experience.

Magic Zoom Plus adapts its behavior to suit every device. This gives your customers the option to look really closely at the quality and detail of your products. It’s easy to show 360 product spins too. It works with variant images, so your images change when you swap the color/size or other variation.

Price: Free to install, $69 to buy a license.

15. Storemapper’s

It is a simple store locator app to drive more traffic to your stores. The store locator analytics shows you which stores are getting the most traffic so you can make better marketing decisions. It can beautifully integrate with any Shopify theme and can be fully customized too. Also, you can embed Google Maps and use Google’s powerful and accurate geocoder. 

Integrates with

Facebook, WordPress, Zapier, Google Sheets

Price: 7-day free trial 

• Micro: $19/month
• Pro: $29/month 
• Premium: $59/month

16. Smart Search

Smart search and instant search that is tailored to Shopify, to help convert site visitors into paying customers through search. It offers an unlimited number of searches per month, as well as product sync and analytics capabilities. Shopify merchants use Searchanise’s smart tools to optimize website search experience and see a significant increase in conversion rates by up to 19%.

 Smart Search & Instant Search helps you create a guided customer experience across all touchpoints of product search & discovery journey and maximize your store conversion. The Instant Search Widget seamlessly integrates into your store’s search bar and is ready to use right after the first product catalog indexation is complete.

Integrates with

Yotpo Reviews, Shopify Product Reviews, Bold Product Discount, langify, Judge.me, Wishlist Plus

Price: Starter – Free and Pro – $9/month

17. Flexify

Flexify, Sync your store with your Facebook Product Catalog to create Dynamic Product Ads. It helps you create highly targeted PRODUCT ADS on Facebook, Instagram & Google. Also, it promotes all your products with unique creative without having to configure each individual ad.

Moreover, Flexify shows people products that are highly relevant to their interests & social media behaviour to increase sales. It resizes images so there are no more cropped images in your ads.

Integrates with

dynamic product ads, facebook pixel, fb product catalog, facebook ads, instagram product ad, google product feed

Price: It has 4 plans

• Free-Forever Plan: free 
• Premium-Small: $29/month
• Premium-Medium: $49/month
• Premium-Large: $79/month

18. Okendo

Okendo is a customer marketing platform with all the tools needed to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A. All customer-facing aspects can be customized to ensure brand alignment including; Review display widgets, Review request emails and Review capture forms.

Integrates with

Smile, Zendesk, Gorgias, Foursixty, LoyaltyLion, Klaviyo

Price: It has 4 plans

• Essential – $29/month
• Growth – $99/month
• Power – $299/month
• Advanced – $499/month

19. Smile.io

A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store. It gives your customers a beautifully-branded rewards program experience from their first visit to your store all the way to checkout. 

Smile rewards are easy, fast, and exciting. It uses three simple systems to turn your customers into a community of shoppers: Points, VIP and Referrals.

Integrates with

Shopify POS, PushOwl, Loox, Judge.me, Privy, Omnisend

Price: Free plan is available.

• Starter – $49/month
• Growth – $199/month
• Pro – $599/month

20. Zendesk

Zendesk allows customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place. With Zendesk, you can create a true omnichannel customer service experience for your shoppers by interacting with them on a broad range of platforms including phone, email, social media and instant chat. You can customize important order data you want to be displayed in Zendesk Support.

Zendesk allows you to interact with customers from a single location, no matter where they are. Also it keeps your customer service manageable and efficient.

Integrates with

mailchimp, trustpilot, loyaltylion, yotpo, shipstation

Price: Free to install

Conclusion

To really be successful, you have to create better experiences for your customers. These best Shopify apps, tools & integrations make the Shopify experience brighter for your customers. Adding these apps to your store can make you stand out and increase your conversions and sales too.